Client Requirements

These requirements apply to all workstations running the ENPS client.

Hardware

Component

Minimum Client Requirements

Recommended Client Specs

CPU

Intel Core i3

Intel Core i5 or better

Faster workstations are recommended for optimal plugin usage.

RAM

8GB

16GB for improved performance on workstations running other components.

Hard Disk

25GB

80GB or more

Network

100 megabit or greater bandwidth in a Windows networking environment.

For multimedia plugin optimization and configuration, please consult with the vendor for their networking requirements.

 

Video Display

1024x768

1366x768 and higher

Additional Hardware

Audio card and speakers

 

Software

Component

Minimum Client Requirements

Operating System

10 Professional/Enterprise, 11 Professional/Enterprise editions.

Home editions of any Windows operating system are not supported.

The operating system must have the latest Windows updates from Microsoft installed.

Workstations must have a Server Client Access License and it must be a member of your site's Windows domain.

.NET Framework

4.8.

Browser

The most current version of Chrome.

Media Player

VLC Media Player (32-bit versions only).

macOS-based Computers

The full ENPS Client application runs on macOS when combined with the following third-party applications:

  • Parallels

  • Fusion

  • Hosted Environments (ex: Remote Desktop, Microsoft RemoteApp, AWS AppStream)

  • VNC

  • Boot Camp

  • Windows on Apple Hardware

In these cases, support is provided for the ENPS Client as it is run within the Microsoft Windows Operating System. Specific technologies required to bring the Windows Operating System and ENPS Client UI to the macOS desktop are provided by third parties. Third-party technologies bring with them specific feature sets. As with Windows System Administrators, System Administrators should be familiar with macOS as well as specific third party applications and features.

A list of recommendations can be provided on how to best configure many of these third party technologies to work with the ENPS Client, but direct support is not provided for third party software.

Any macOS workstation that is to be used to host an ENPS Client should not only meet the minimum specifications of the software being used to host the environment in which the ENPS Client is run, but the resources allocated to that environment should meet or exceed the normal ENPS Client minimum specifications.

Once you have configured a macOS workstation to run ENPS, it is recommended that you change the default function key behavior by adjusting the keyboard setting and enable Use F1, F2, etc. keys as standard function keys to use your ENPS Macros:

Once this setting is enabled it changes the behavior for all the macOS system function keys at the top of an Apple keyboard. For example, if you are accustomed to using F11 to lower the volume, you will need to press Fn + F11 to lower the volume.

If you choose not to change the default Function key behavior, you can hold the Fn key when pressing an Fx key. For example, pressing Fn + F12 will perform the action assigned to the F12 key, instead of raising the volume.