Messages

The Messages function duplicates the Top-Line Messaging function from the ENPS desktop application. Click the Messages icon in the upper-right corner of the screen to display the Messages panel.

To close the Messages panel, click the Close icon at the bottom of the panel. On mobile devices, you can also swipe left to right to close.

Sending Messages

To create a new message, click the New Message icon at the bottom of the Messages panel.

Click in the To: field and begin typing a name - the panel will display a list of matching users. Click the name of the user you'd like to message.

Click in the Message: field and compose your message.

Click Send to immediately send your message.

Click Cancel to close the message without sending. Canceled messages are not saved.

Receiving Messages

When you have unread personal messages, the Messages icon will display a badge showing the number of new messages.

The badge will disappear once you open the Messages panel (whether or not you click on the new messages).

From the messages panel, you can click on any message to view its content. Click the Reply icon to compose a reply.

While viewing the message you can click on Messages at the top of the panel, or the Close icon at the bottom of the panel to return to the Messages list.

Users of the iOS and Android smartphone apps can optionally choose to receive a notification on receipt of new ENPS messages. See Mobile Notifications for more information.

Filtering Messages

You can filter messages in ENPS Mobile to see only read or unread messages by using the Filter icon at the bottom of the Messages panel.

Click the Filter icon and select All Messages, Read Messages, or Unread Messages to show a list of corresponding filtered messages.

Click the Filter icon again to go back to the Filter options.